Our terms and conditions for use of the site

1. Foreword

2. Description of the Service for guests

Lusavi.com is an online platform that allows registered and subscribed users to view and book special offers for selected accommodation facilities.
Access to the offers is reserved exclusively for users who have subscribed to one of the following subscription plans:
 

• Annual subscription
• Six-month subscription
• Daily access

Offers may be subject to limited availability, special booking conditions and time limits.
Viewing offers is, of course, free of charge. Contact details and the ability to make a reservation is only possible for regularly registered subscribers.

 

3. Description of the Service for Hosts

Hospitality providers, including Hotels, B&Bs, Vacation Rentals and Guesthouses are welcome to publish promotional offers on our platform at no cost. By submitting an offer, users confirm that they are authorized representatives of the listed property and that all information provided is accurate, up-to-date, and does not infringe upon any third-party rights. The platform reserves the right to review, edit, or remove any content that violates these terms or is deemed inappropriate. Use of the platform does not constitute a commercial partnership, and providers remain solely responsible for the accuracy and fulfillment of their offers.

4. Registration and Account

To use the services, the user must create an account by providing true, complete and up-to-date data. The user is responsible for the safekeeping of login credentials and all activities performed through his/her account.
Lusavi.com reserves the right to suspend or terminate accounts that violate these conditions.

5. Subscriptions and Payments.

Access to the offerings is subject to prepayment of the fee corresponding to the chosen plan. The prices are clearly stated at the time of subscription and may be subject to change upon notice to the user.
Payment can be made via the payment methods available on the platform. The subscription is non-refundable, except in cases provided by law.

6. Use of the Service.

The user agrees to:
 

• Use the Site only for lawful and personal purposes

• Not reproduce, distribute, or share the offerings with non-subscribers

• Not to use the Site in a way that damages, overloads, or compromises the technical infrastructure

Any abuse or violation may result in suspension or termination of the account.

7. Affiliate programme

The affiliate programme is only available to existing Lusavi.com members. The new recommended member will receive a link or will be able to reach the desired offer via a "Banner" on any of our members' websites. This will enable him/her to take out a subscription (Plan 6 or Plan 12). For each successful recommendation, the Lusavi.com member will receive a percentage of the purchase price (the amount of this is the one published on the Lusavi.com website). Within 30 days of payment of the purchase by the recommended member, the credit will be paid via paypal service or by bank transfer (transfer fee to be paid by the buyer/member) and is non-transferable. The credit expires and will not be paid if the membership is cancelled. It is not permitted to recommend oneself.

8. Responsibility and Limitations

Lusavi.com acts as an intermediary between the user and the accommodations, and is not responsible for any disservice, cancellation or discrepancies found during the stay.
All information, pictures, prices, rates and other details about the hotels are based on information provided by the respective hotels, Bed & Breakfasts, holiday homes etc.
Lusavi.com accepts no liability for any incorrect information provided by the hotels.

9.Booking arrangements

Bookings for accommodation are made by the member via the Lusavi.com website. Booking requests are confirmed by the accommodation within a maximum of 24 hours and are binding for both parties. The establishment is obliged to accept the member's booking if a corresponding offer was available on the Lusavi.com website at the time of booking. The accommodation contract is concluded between the hotel and the member, without the involvement of Lusavi.com. The contract only becomes effective once the hotel has confirmed the booking for the member's attention.

10. Booking cancellation

The cancellation conditions are based on the regulations of the respective partner establishment. The specific cancellation conditions can be found on the Lusavi.com website under the respective offer. If applicable, the cancellation conditions will be communicated directly by the property in writing by e-mail together with the booking confirmation.
Cancellations can be made independently by the Lusavi.com member in the user profile, provided they are made in good time.
The cancellation conditions are an integral part of the accommodation contract. The accommodation and the member in question are involved. Not involved is Lusavi.com

11. Payment for hotel services

Payment for accommodation services takes place directly between the hotel and the Lusavi.com member. It is normally made at the time of check-in or check-out. Hotels may require a deposit or advance payment from the customer. Lusavi.com assumes no responsibility for the processing of the payment and all money flows between the member and partner establishments take place outside the area of responsibility of Lusavi.com.

12. Withdrawal and Right of Reconsideration

Users who have purchased a subscription as consumers (and not for business purposes) have the right to withdraw within 14 days of subscription if they have not yet used the service. To exercise the right of withdrawal, written notice must be sent to the email address: support@lusavi.com 

13. Changes to the Service and Conditions

Lusavi.com reserves the right to change these conditions at any time by posting the new version on the Site. Use of the Service after the change implies acceptance of the new conditions.

14. Applicable Law and Jurisdiction

These conditions shall be governed by Swiss law. Any dispute shall be subject to the exclusive jurisdiction of the consumer's place of jurisdiction or, failing that, the place of jurisdiction in Zurich.

15. Saving clause

If individual provisions of these General Terms and Conditions for Use are invalid or become invalid after the conclusion of the contract, this shall not affect the validity of the rest of the General Terms and Conditions for Use.