Lusavi.com | Privacy Policy
Personal Data Protection Policy
Last updated: 21.05.2026
This policy is provided in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable national legislation regarding the protection of personal data. It describes how we collect, use, and protect your data when you use our website to book rooms and use payment and authentication services through third parties.
1. Data Controller
The data controller is:
Lusavi.com
Embraport - Switzerland
privacy@lusavi.com
2. Types of Data Collected
The platform may collect the following categories of personal data:
- identification data (first name, last name, or nickname);
- contact data (email address, phone number);
- location data (city or geographical area);
- information entered in user profiles;
- data related to the use of the platform (interactions, clicks, visited pages);
- messages exchanged between users through the platform.
3. Purposes of Processing
Personal data are processed for the following purposes:
- allowing registration and account management;
- enabling the creation and display of user profiles;
- facilitating contact between platform users;
- improving the operation of the service;
- handling support requests;
- complying with legal obligations.
4. Legal Basis for Processing
Data processing is based on:
- the performance of the service requested by the user;
- the user's consent, where required;
- the legitimate interest of the controller in providing and improving the platform;
- applicable legal obligations.
5. Processing Methods
Personal data are processed using electronic and telematic tools, adopting appropriate security measures to protect them against unauthorized access, loss, or misuse.
6. Data Sharing
Data may be visible to:
- other platform users, depending on profile settings;
- technical service providers (hosting, email, payment tools);
- authorized entities for compliance with legal obligations.
7. Data Retention
Personal data are retained for the time necessary to provide the service or until the user requests deletion, unless otherwise required by law.
8. Profiling and Visibility
- The platform may use data provided by users to:
- display relevant profiles in searches;
- improve the visibility of advertisements or profiles;
- sort results based on relevance or location.
9. User Rights
Users have the right to:
- access their personal data;
- correct inaccurate data;
- request deletion of data;
- restrict processing;
- object to processing;
- request data portability.
10. Cookies
The platform uses technical cookies and, where applicable, analytical cookies to improve the user experience.
Users can manage cookie preferences through their browser or through the dedicated banner.
11. Data Security
The platform adopts appropriate technical and organizational measures to protect personal data, but cannot guarantee absolute security of IT systems.
12. Data Transfer
Data may be processed on servers located in European Union countries or in third countries that ensure an adequate level of data protection.
13. Changes to this Privacy Policy
This policy may be updated at any time. Any changes will be published on this page.
14. Contacts
For questions regarding privacy or the exercise of rights:
privacy@lusavi.com